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Frequently Asked Questions

Any more questions? Contact us and we’ll be happy to help.
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Our online lessons, language programs, and website are all compatible with PC, Mac-OS, and Linux Operating Systems.

A Broadband Internet connection, along with a headset and microphone, will be needed to access Skype. You will also need a compatible browser such as Internet Explorer, Firefox, Opera, or Safari. The use of a web cam is optional, and a foreign keyboard may be necessary for certain languages. Please contact us if you need assistance in locating one.

You will be requested to purchase a text book, after your free trial lesson. The book will be based on your language proficiency, is affordable, and can easily be found within US bookstores. You may also purchase it online. Please contact us if you need assistance in selecting the correct text book.

Yes. You can attend your session from any venue that has Internet access; however, you will need to make certain that you can concentrate in your place of study. In order to gain the full benefits of your lesson, background noise must not be a distraction to you and your tutor.

Yes. Once you fill out the contact form, we will contact you within 24 hours. In addition to the languages we offer, we also work with instructors who teach several other languages. Please allow us two weeks to facilitate your request and find a suitable match.
Fees are not refundable less than 28 days before the start of the course. 
Cancellations must be made in writing – by letter, fax or e-mail. Agents should ensure that they arrange full insurance cover for these cancellation conditions.

Individual lessons – $30 per hour

Group Lessons (2 or more students) – An additional $10 per hour will be assessed for each additional student.

We also offer affordable packages of 5, 10,15 or 20 lessons:
5 lessons at $42/hr = $210.00 – You save $15.00!

10 lessons at $38/hr = $380.00 – You save $70.00!!

15 lessons at $35/hr = $525.00 – You save $150.00!!!

20 lessons at $33/hr = $660.00 – You save $240.00!!!!

Yes. Sales tax is already included in our prices.

Yes. We are happy to offer you a 45 minute trial lesson for only $20.00. If you decide you’d like to continue and sign up for any of the packages MyLanguageLounge offers, we will add one free lesson to your credits (one time only).

You can pay via credit card, US check, or Paypal.

Yes. A receipt will be e-mailed to you everytime you purchase more credits. You can also keep track of your lessons via our website and Skype.

Yes; however, due to the difficulty of teaching multiple students at one session, an additional fee of $10 per hour for each additional student will be assessed. The students should all be at the same proficiency level in order for a group lesson to commence.

Group sessions can only be canceled if all students within the group agree to cancel the lesson. You must give a timely notice to your tutor when you intend to cancel a group lesson. If only one student within the group needs to cancel, he/she is expected to catch up before the next lesson to avoid interrupting the progress of the group. The student can choose to either catch up studying on his/her own, or he/she can also sign up for a make-up class. Make-up classes will be charged as a regular individual lesson.

A group can consist of anywhere between 2 and 4 students. We find that with large classes, tutors are unable to provide enough individual attention. Also the more numerous the group, the less time each student gets to practice what taught. Small groups or individual lessons grant better results

The course will commence as soon as your full payment is received. If you prefer to pay as you go, we require 2 lessons to be paid as a refundable deposit, payable via Paypal, by check (if drawn on an American bank), or by credit card. The course will start as soon as this is received. Please contact a coordinator for more information.

The packages purchased are not refundable. The credits though, never expire. If you need to take a break, your credits will be frozen until you are ready to resume your lessons.

You can log into your account at any time to view credit and package information.

1 Credit is equal to 1 class hour.

This will depend on your initial proficiency level, and learning requirements. We recommend taking no less than 20 lessons to see significant results. You are also free to take classes and pay as you go.

Your language skills will be assessed by a tutor during your trial lesson. An assessment of other languages can also be provided. Please contact us for more information.